When a British national suffered a severe heart attack in Mozambique, medresq swiftly activated its Medical Emergency Response Plan, ensuring immediate specialist care. This case highlights how we provide rapid, expert medical assistance to employees working abroad.
FROM FIRST CALL TO FIRST REACT
SUCCESSFUL MISSION EXECUTION
Brief outline of the situation and how we handled it.
A 57-year-old British national suffered a severe heart attack while working in Mozambique. He was quickly taken to a local clinic, where doctors confirmed the heart attack but recognized the facility lacked the necessary cardiac expertise.
Medresq quickly arranged an emergency evacuation to a hospital with the required cardiology expertise. Our team ensured the patient received timely, life-saving care throughout the transfer.
A female cruise passenger developed severe symptoms, including fever and flank pain, and was diagnosed with pyelonephritis. Due to worsening symptoms, she was referred to a local island hospital, which declined due to limited resources.
Medresq activated its Medical Emergency Response Plan (MERP) and organized an ICU-equipped air ambulance. Within two hours, a specialist team was en route to stabilize and transfer the patient.
The patient was flown to a renowned cardiac center in Johannesburg, where expert cardiologists were ready to perform life-saving treatment, covered under medresq’s pre-negotiated agreements.
Upon arrival, the patient underwent urgent angioplasty, restoring blood flow. He was closely monitored in a hospital hotel for recovery before travel.
Once fit to fly, medresq coordinated a smooth repatriation, ensuring the patient’s comfort with a lay-flat seat and airport assistance for his return to the UK.
Medresq rapidly coordinated the patient's medical evacuation, ensuring timely care and smooth repatriation to the UK with full support throughout the journey.
Our quick activation of the Medical Emergency Response Plan ensured timely intervention and life-saving treatment.
Medresq’s global network guarantees employees get expert care, even in high-risk environments.
Insights and lessons highlighting the strengths and successes of the medical response.
Swift coordination between local and international teams to ensure immediate, expert care.
Seamless transfer to a leading cardiac facility with minimal delays.
Smooth cashless transactions within the Medresq provider network for hassle-free treatment.
Full support and a well-planned repatriation for continued recovery.
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