We are passionate about helping people and we want you to know that too. We know from experience that going that extra mile can often have a big impact on the successful outcome of a case. We really do care about providing the very best services to patients and clients and passion is one of the key qualities we look for in anybody aspiring to join our team.
We understand that people often seek medical assistance during stressful and challenging times. We respect our privileged position and take seriously our moral responsibility to give advice and recommendations which are always in the best interest of the patient.
Our knowledge and experience is fundamental to achieving successful outcomes for patients and clients. Medicine is constantly changing and evolving and we will always ensure that our advice is based on the latest knowledge and clinical best practice. Our full time team of experts are supported by specialist consultants to ensure we are giving the highest standards of support and advice.
Adam’s career in international medical assistance was forged from his passion for travel and adventure. After studying for a degree in business management at Exeter university, Adam began working in the adventure travel industry in a variety of roles and whilst training as a mountain/expedition leader, jungle survival instructor and remote medic. Adam spent over 10 years leading groups on expeditions in some of the remotest corners of the world. When the call of hot showers and comfy beds became too strong, his experience and ambition naturally lead him in to more office based management and leadership roles, including moving to Dubai as the Middle East Director for World Challenge Expeditions (part of the TUI group). Adam moved back to the UK in 2012 to become Operations Director for UK adventure travel group Chameleon Worldwide before going on to specialise as a consultant in travel risk and crisis management. It was a natural transition for Adam to begin providing international medical assistance for travellers and he has seen and experienced first hand the importance of being supported overseas by a medical assistance provider that you can trust.
Stuart has worked extensively in the field of international medical assistance since 2010 having worked within some of the UK’s largest medical assistance companies including senior clinical roles overseeing a broad range of medical cases. Stuart has also worked in the field of medical screening for insurance providers and as an expert witness on legal cases involving medical assistance, in flight nursing and aviation medicine.
Stuart has a passion for nursing having spent much of his career working in large teaching hospitals, with clinical specialities in critical care and cardiology. Stuart has also repatriated countless patients from all over the world as a flight nurse on commercial airlines as well as a providing critical care on specialised Air Ambulances.
Alex is a UK trained and registered doctor, with most of his clinical experience in Accident and Emergency and General Practice. He has worked as a flight medic for the last 8 years and has completed an advanced diploma in Aviation Medicine at King’s College Hospital, London. Alex provides ongoing advice and support to the board of directors at medresq and is regularly involved in more complex medical cases as well as clinical governance and best practice.
Air Ambulance Specialist
Jon is a consultant anaesthetist at Oxford University Hospitals NHS Foundation Trust, with over 20 years of seniority in this role. His current role involves the anaesthetic care of patients requiring both planned and emergency specialist surgery, in particular neurosurgery and neurocritical care. In his varied career he served a short service commission in the Royal Air Force medical branch, and has also recently retired as a professional freelance air ambulance pilot; he was type-rated on the Lear Jet 35 and regularly flew missions as First Officer. He has 15 years of experience as UK medical director for two leading air ambulance providers, with responsibility for over 3500 international patient retrieval missions. He brings a wealth of expertise concerning patient transfer and the air ambulance industry.
Dr Gradillas trained in the UK as a Consultant Psychiatrist gaining full membership with the Royal College of Psychiatrists. She has over 20 years experience working with a variety of mental health conditions with a special interest in depression, anxiety, burnout, bipolar, addictions and psychosis. Dr Gradillas supports the medresq team, providing her expert opinion and remote patient assessments for mental health cases overseas.
Kumar is an experienced cardiology specialty doctor at Brighton and Sussex University Hospitals NHS Trust and provides on-call interventional consultant cardiologist cover for emergency cases. Kumar is an expert in all aspects of invasive cardiology, structural heart disease, arrhythmia, and chronic disease management. Kumar provides specialist opinions on all complex cardiovascular cases.
Daria is a senior registered nurse with strong clinical background in emergency care and inflight nursing. After spending over a decade working in London’s busy accident and emergency departments, Daria developed a passion for international medical assistance. Daria has worked for some of the world’s largest medical assistance organisations and during the initial Covid-19 outbreak Daria coordinated the medical care and aeromedical evacuations for American military active service members deployed to the some of the remotest areas of the globe. Daria provides our patients and their families with endless support and reassurance wherever they are in the world.
Cally is a senior registered nurse with specialist experience in Critical Care, Burns, Plastics and Head and Neck Oncology. She has a keen interest in transfer medicine sparked by the necessity for regular inter and intra-hospital transfers whilst working in the critical care environment.
Cally is passionate about global health matters and supports charity-based projects in remote, low socio-economic and underdeveloped areas of the world, such as West and North Africa. Exposure to life in extreme environments, with very little infrastructural development or educated personnel has enhanced her ability to be resourceful when seeking medical provisions for those in need.
Having worked in various customer-facing roles prior to becoming a nurse, Cally is keen to improve patient experience by going over and above to meet the needs of those she is working with. Cally initially joined the medresq team during the Covid-19 pandemic in response to increased demand for remote support of Covid patients alongside her role in critical care. She has later become a Medical Case Manager.
Natalia qualified as a paramedic in 2021 after completing her BSc Paramedic Science degree. She has gained valuable experience through her work within the emergency ambulance setting and progressing to Safeguarding Practitioner. Outside of the trust, she worked as a Disability Analyst before joining the medresq team. Natalia has always been fascinated with the travel industry and is passionate about providing support and reassurance to all of our patients. She is currently supporting the medical operations team and managing the claims cases in a split role, striving to encompass medresq values in all her work.
After studying for a BA (Hons) degree in Business Administration, Pearl started her graduate career in insurance claims management before transitioning into the corporate finance sector. Pearl spent 6 years working in varied roles responsible for a broad range of business support services from facilities to data management and quality control. As our Office Manager, Pearl coordinates with our network of business support specialists, to ensure the medresq team can operate to the highest standards 24/7.
Elaine is a seasoned marketing professional with over 14 years of experience in major PLC businesses, including roles in the outdoor and travel sectors. She excels in content creation, SEO, and B2B communications, and has held senior positions as Content Editor for IMA Europe and Editor of Incentive&Motivation focusing on the travel incentive market.
Caroline has a background in the international travel industry and has held senior management positions in a number of specialist travel companies. Having created and planned thousands of bespoke travel itineraries throughout her career, Caroline helps ensure that our flights and logistics capability is second to none. Having had extensive training and experience in flight Global Distribution Systems (GDS) Caroline works with our travel partners to ensure we provide a first class service at a competitive cost for our clients and patients.
Bobbie has been working as an NHS specialist nurse for children and young adults with complex health needs since 2002. During her career she has taken senior roles in the coordination and management of a specialist care service and is also actively engaged in education. Bobbie was instrumental in the development and oversight of a community placement, working in partnership with the local authority, which included the employment, development and training of staff. Bobbie assists medresq in coordinating and recruitment of medical staff, equipment and office resources.
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