Our Team


Adam Hickman
Adam Hickman
Managing Director

Adam’s career in international medical assistance was forged from his passion for travel and adventure. After studying for a degree in business management at Exeter university, Adam began working in the adventure travel industry in a variety of roles and whilst training as a mountain/expedition leader, jungle survival instructor and remote medic. Adam spent over 10 years leading groups on expeditions in some of the remotest corners of the world. When the call of hot showers and comfy beds became too strong, his experience and ambition naturally lead him in to more office based management and leadership roles, including moving to Dubai as the Middle East Director for World Challenge Expeditions (part of the TUI group). Adam moved back to the UK in 2012 to become Operations Director for UK adventure travel group Chameleon Worldwide before going on to specialise as a consultant in travel risk and crisis management. It was a natural transition for Adam to begin providing international medical assistance for travellers and he has seen and experienced first hand the importance of being supported overseas by a medical assistance provider that you can trust. 

Stuart Phillips
Stuart Phillips
Director - Medical Services

Stuart has worked extensively in the field of international medical assistance since 2010 having worked within some of the UK’s largest medical assistance companies including senior clinical roles overseeing a broad range of medical cases. Stuart has also worked in the field of medical screening for insurance providers and as an expert witness on legal cases involving medical assistance, in flight nursing and aviation medicine.

Stuart has a passion for nursing having spent much of his career working in large teaching hospitals, with clinical specialities in critical care and cardiology. Stuart has also repatriated countless patients from all over the world as a flight nurse on commercial airlines as well as a providing critical care on specialised Air Ambulances.

 

Dr Alex Gill
Dr Alex Gill
Chief Medical Officer

Alex is a UK trained and registered doctor, with most of his clinical experience in Accident and Emergency and General Practice. He has worked as a flight medic for the last 8 years and has completed an advanced diploma in Aviation Medicine at King’s College Hospital, London. Alex provides ongoing advice and support to the board of directors at Med ResQ and is regularly involved in more complex medical cases as well as clinical governance and best practice. 

Dr Jon Warwick
Dr Jon Warwick
Consultant Anaesthetist

Jon is a consultant anaesthetist at Oxford University Hospitals NHS Foundation Trust, with over 20 years of seniority in this role. His current role involves the anaesthetic care of patients requiring both planned and emergency specialist surgery, in particular neurosurgery and neurocritical care. In his varied career he served a short service commission in the Royal Air Force medical branch, and has also recently retired as a professional freelance air ambulance pilot; he was type-rated on the Lear Jet 35 and regularly flew missions as First Officer. He has 15 years of experience as UK medical director for two leading air ambulance providers, with responsibility for over 3500 international patient retrieval missions. He brings a wealth of expertise concerning patient transfer and the air ambulance industry.

Air Ambulance Specialist
Dr Gradillas
Dr Gradillas
Consultant Psychiatrist

Dr Gradillas trained in the UK as a Consultant Psychiatrist gaining full membership with the Royal College of Psychiatrists. She has over 20 years experience working with a variety of mental health conditions with a special interest in depression, anxiety, burnout, bipolar, addictions and psychosis. Dr Gradillas supports the Med ResQ team, providing her expert opinion and remote patient assessments for mental health cases overseas.

Dr Pallavur Kumar
Dr Pallavur Kumar
Cardiologist

Kumar is an experienced cardiology specialty doctor at Brighton and Sussex University Hospitals NHS Trust and provides on-call interventional consultant cardiologist cover for emergency cases. Kumar is an expert in all aspects of invasive cardiology, structural heart disease, arrhythmia, and chronic disease management. Kumar provides specialist opinions on all complex cardiovascular cases.

Daria Baranik
Daria Baranik
Senior Medical Case Manager

Daria is a senior registered nurse with strong clinical background in emergency care and inflight nursing. After spending over a decade working in London’s busy accident and emergency departments, Daria developed a passion for international medical assistance. Daria has worked for some of the world’s largest medical assistance organisations and during the initial Covid-19 outbreak Daria coordinated the medical care and aeromedical evacuations for American military active service members deployed to the some of the remotest areas of the globe. Daria is our own in-house ‘Florence Nightingale’ providing our patients and their families with endless support and reassurance wherever they are in the world.

Louise MacLean
Louise MacLean
Medical Case Manager

Louise is a senior UK registered nurse, having completed her nursing training in Scotland in 2006. Louise has a diverse clinical background with much of her career spent specialising in anaesthetics and theatre nursing. She has also worked in a variety of settings abroad including medical postings in the Falkland Islands, St Helena, Mali, and Kosovo as well as working on board a cruise ship providing care to passengers and crew. Louise enjoys working in dynamic and challenging environments and combines her role as a Medical Case Manager with in flight nursing and frontline NHS work.  Combining her extensive clinical knowledge with experience in international healthcare enables Louise to provide the highest standards of support and advice to our patients and clients.

Abigail Arnull
Abigail Arnull
Medical Case Manager

Abbie joined Med ResQ during the Covid-19 pandemic to bolster our team in response to increased demand for remote support of Covid patients and quickly became a valued member of our regular medical team. As a registered Paramedic, Abbie’s frontline experience providing emergency care outside of the hospital environment ensures a full breadth of experience within our team.

Pearl George
Pearl George
Office Manager

After studying for a BA (Hons) degree in Business Administration, Pearl started her graduate career in insurance claims management before transitioning into the corporate finance sector. Pearl  spent 6 years working in varied roles responsible for a broad range of business support services from facilities to data management and quality control. As our Office Manager, Pearl coordinates with our network of business support specialists, to ensure the Med ResQ Team can operate to the highest standards 24/7.

Elaine Keep
Elaine Keep
Head of Marketing

Elaine is a seasoned marketing professional with over 14 years of experience in major PLC businesses, including roles in the outdoor and travel sectors. She excels in content creation, SEO, and B2B communications, and has held senior positions as Content Editor for IMA Europe and Editor of Incentive&Motivation focusing on the travel incentive market. 

Caroline Hickman
Caroline Hickman
Travel & Logistics

Caroline has a background in the international travel industry and has held senior management positions in a number of specialist travel companies. Having created and planned thousands of bespoke travel itineraries throughout her career, Caroline helps ensure that our flights and logistics capability is second to none. Having had extensive training and experience in flight Global Distribution Systems (GDS) Caroline works with our travel partners to ensure we provide a first class service at a competitive cost for our clients and patients.

Bobbie Fletcher
Bobbie Fletcher
Medical Resources

Bobbie has been working as an NHS specialist nurse for children and young adults with complex health needs since 2002. During her career she has taken senior roles in the coordination and management of a specialist care service and is also actively engaged in education. Bobbie was instrumental in the development and oversight of a community placement, working in partnership with the local authority, which included the employment, development and training of staff. Bobbie assists Med ResQ in coordinating and recruitment of medical staff, equipment and office resources.

Associates


Our mission is to provide world-class medical assistance that you can trust. Our team of highly skilled and caring professionals will provide clear advice and support in a way that is easy to understand, allowing you to make informed decisions.

We will continue to expand our global network and align ourselves with medical professionals and international assistance partners who share our Core Values. We will continue grow responsibly whilst putting patient welfare and customer care at the heart of our business.

Core Values

Passion

We are passionate about helping people and we want you to know that too. We know from experience that going that extra mile can often have a big impact on the successful outcome of a case. We really do care about providing the very best services to patients and clients and Passion is one of the key qualities we look for in anybody aspiring to join our team.

Integrity

We understand that people often seek medical assistance during stressful and challenging times. We respect our privileged position and take seriously our moral responsibility to give advice and recommendations which are always in the best interest of the patient.

Knowledge

Our knowledge and experience is fundamental to achieving successful outcomes for patients and clients. Medicine is constantly changing and evolving and we will always ensure that our advice is based on the latest knowledge and clinical best practice. Our full time team of experts are supported by specialist consultants to ensure we are giving the highest standards of support and advice.